Technical Capabilities

Delivering Insight. Driving Transformation. Empowering Results.

 

 

ARC Technical Solutions, led by Chief Technologist John “JW” Williams, delivers strategic technology, leadership and data consulting services for the complex needs of government agencies and private sector organization.  We help organizations modernize operations, strengthen data capabilities, and drive measurable business outcomes. With over three decades of experience leading enterprise-wide transformations, JW brings a proven record of success aligning data strategy, cloud modernization, and AI innovation with executive objectives.

Under his leadership, ARC Technology Solutions partners with organizations across government and industry to enhance decision-making through advanced analytics, streamline IT operations through digital transformation, and guide executive teams through complex leadership transitions. John’s extensive background—spanning several executive roles RaceTrac, Visa, FedEx, and consultant roles with the U.S. Department of Defense, Washington State Board of Education and Tri-Care — positions ARC as a trusted partner in delivering high-impact, technology and data-driven solutions.

Recent Publications

PROFESSIONAL ASSOCIATIONS

Accredited Member, Better Business Bureau

Member, Small Business Committee –  Cobb County Chamber – Georgia

IDENTIFICATION NUMBERS

Federal SAM CAGE Code: 90MW9

UEI: QK1GSLYNBJE1

DUNS: 987654321

Key Past Performance

  • Architected secure enterprise data solutions supporting sensitive healthcare and claims data within HIPAA and DoD compliance standards.

  • Integrated disparate data systems to enhance operational readiness and reporting accuracy across multiple regional healthcare providers.

  • Partnered with defense leadership to design advanced analytics models for predictive trend analysis in claims volume and service utilization.

  • Developed statewide data integration strategy unifying K-12 and higher-education systems for longitudinal analytics and funding optimization.

  • Established governance standards ensuring FERPA compliance and consistent data quality across all participating institutions.

  • Delivered analytics dashboards enabling real-time insights into student achievement, district performance, and equity initiatives.

  • Led global digital transformation, moving over 800 locations to cloud technology, and integrating APIs and IoT, resulting in 20-35% data team productivity gains and $2.5M in cost savings. Fostered cross-departmental collaboration, eliminating operational silos.
  • Launched fraud detection initiatives, using real-time advanced analytics to reduce fuel theft, saving over $130M in losses and automating fuel pricing for enhanced profitability. Addressed market risks and improved financial decision-making processes.
  • Championed AI and predictive analytics integration, drastically reducing fuel pump failures (from 5% across fleet to .01%) and enabling proactive maintenance.
  • Implemented real-time safe monitoring to reduce reconciliation errors by 12% and uncover $2M in discrepancies, strengthening financial integrity and operational efficiency by merging IT with operations.

  • Led the conversion of FedEx’s legacy package file system and modernization of its Weight and Balance systems, ensuring accuracy and operational efficiency across its logistics network.

  • Designed and implemented scalable data integration frameworks that improved synchronization between air and ground operations.

  • Partnered with enterprise engineering and logistics teams to strengthen real-time tracking, flight safety, and overall load management.

  • Established foundational data architecture that supported FedEx’s long-term transition toward digital logistics and advanced analytics capabilities.

Other Key Past Clients

  KEY DIFFERENTIATORS

  • Enterprise-Grade Digital Transformation Expertise: Successfully led the end-to-end modernization of IT infrastructure across 800+ locations and 10,000+ users, including cloud migration, AI/ML deployment, and IoT integration. The result: a 35% increase in team productivity, $2.5M in cost savings, and a fully aligned technology strategy that supported billion-dollar growth. This expertise is now available to midsize businesses and government agencies through ARC Technical Solutions.

  • Advanced Analytics Driving $130M+ in Risk Mitigation: Built and deployed real-time analytics systems that prevented over $130 million in fraud losses, enabled anomaly detection for predictive maintenance, and automated complex pricing operations. These solutions not only protected revenue but also increased agility and operational oversight—proving the power of data when executed at scale.

  • Federal and Fortune 500-Ready Data Governance & Compliance: Decades of experience supporting public sector and enterprise clients in mission-critical environments, including secure data infrastructure, system integration, and regulatory compliance. Designed and implemented enterprise-wide data governance frameworks, upskilling hundreds of professionals and aligning technical ecosystems to both business strategy and legal standards.

NAICS CODES

  • 518210 Computing Infrastructure Providers
  • 541511 Custom Computer Programming Services
  • 541512 Computer Systems Design Services
  • 541513 Computer Facilities Management Services
  • 541519 Other Computer Related Services
  • 541618 Other Management Consulting Services
  • 541611 Administrative Management Consulting
  • 541690 – Other Scientific and Technical Consulting Services

PSC CODES

  • D399 IT & Telecom: Other IT & Telecommunications
  • B544 Information Technology Data Conversion
  • DA10 IT & Telecom – Business Application/Application Development Software as a Service
  • B544 Information Technology Data Conversion
  • R703 Support – Management: Data Collection
  • R499 Support-Professional: Other
  • D312 IT & Telecom – Cloud & Managed Services
  • DA10 IT & Telecom – Business Application/Application Development

COMPANY LOCATION

We are located close to I-75 near
The Battery & Braves Stadium.

CONTACT INFORMATION

John “JW” Williams
Co-Founder/CTO
3101 Cobb Parkway, #Ste 124
Atlanta, Georgia 30339
Phone: 404-713-3244
info@ARCanswers.com

We’re ready when you are. Let’s build smarter solutions together.

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